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  1. Hubject
  2. intercharge EMP
  3. FAQ

FAQ

  • eRoaming Certificates at Hubject
  • Premium services (EMP)
  • What are the different EMP roles on the Hubject Platform?
  • What can I do to ensure that all stations I receive are relevant for my drivers?
  • Paid Services (EMP)
  • How can an EMP know if a session has stopped?
  • Are all services mandatory for OICP 2.3?
  • What is the NationalCalibrationLawConformity in the Master Data Management?
  • The Hubject Portal keeps logging me out when using Chrome - how can I fix this?
  • What are the time outs in Hubject?
  • How to switch off Two Factor Authentication (2FA) or One Time Password
  • How do I reset my password?
  • Imprint
  • Why do I see status code 400: Session is invalid during an eRoamingAuthorizeStop request?
  • What does error 021 - System Error mean?
  • What does error 001 - Hubject System Error mean?
  • What is the NationalCalibrationLawConformity field?
  • Which web browsers are supported by the Hubject Portal?
  • What is the MeteringCheck field?
  • Why is the CDR not forwarded to the EMP (Forwarding Status = “Not Forwarded”) or (Forwarding Status = “EMP_ERROR”)?
  • What is the next possible termination date of a subscription?
  • What does the CDR Operation Status mean?
  • Why do I receive error 403 when accessing the API?
  • Why am I shown error “210: No valid contract”?
  • I receive the error message 'Email is not available' when attempting to create a user account. Why?
  • Why am I shown error 017: Unauthorized access ?
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