FAQ
- eRoaming Certificates at Hubject
- Premium services (EMP)
- What are the different EMP roles on the Hubject Platform?
- What can I do to ensure that all stations I receive are relevant for my drivers?
- How can an EMP know if a session has stopped?
- Are all services mandatory for OICP 2.3?
- What is the NationalCalibrationLawConformity in the Master Data Management?
- The Hubject Portal keeps logging me out when using Chrome - how can I fix this?
- What are the time outs in Hubject?
- How to switch off Two Factor Authentication (2FA) or One Time Password
- How do I reset my password?
- Imprint
- Why do I see status code 400: Session is invalid during an eRoamingAuthorizeStop request?
- What does error 021 - System Error mean?
- What does error 001 - Hubject System Error mean?
- What is the NationalCalibrationLawConformity field?
- Which web browsers are supported by the Hubject Portal?
- What is the MeteringCheck field?
- Why is the CDR not forwarded to the EMP (Forwarding Status = “Not Forwarded”) or (Forwarding Status = “EMP_ERROR”)?
- What is the next possible termination date of a subscription?
- What does the CDR Operation Status mean?
- Why do I receive error 403 when accessing the API?
- Why am I shown error “210: No valid contract”?
- I receive the error message 'Email is not available' when attempting to create a user account. Why?
- Why am I shown error 017: Unauthorized access ?