How to Deactivate or Reactivate an EMP (eRoaming and Non-eRoaming)

In certain situations, it may be necessary to deactivate an EMP. For instance, there might be specific reasons why invoices should not be sent to that EMP.

To deactivate an EMP the following steps needs to be follow:

1. Login into the FS tool

2. Click on EMP Management

3. Hover the mouse over the row of the EMP you wish to deactivate in the table.

4. Click on the quick action “Deactivate”

5. Confirm the dialog

Following a successful deactivation, the EMP's status should be updated to "Inactive".

The EMP can also be reactivated by following the previous steps. The quick action will change from "Deactivate" to "Activate".