This tab gives you an insight into all Charge Detail Records (CDRs) as well as their rating status (including error messages if the rating was unsuccessful).
In case of an error, this table shows you how you could handle this:
|
Description of the Error |
Rating Status |
Rating Reason |
Handling |
Notification |
|
Only Standard Pricing |
Not Rated |
Only standard price possible |
This pricing methodology is not supported. If you want to use Hubject Invoice Management, please adapt it to product pricing or standard pricing. |
No |
|
Product Pricing is missing in the CDR Or is Product Pricing different from the one in the Service Offer |
Not Rated |
The product ID is missing in the CDR. Or The product ID which was provided does not exist in the HBS
|
The CDR that has been successfully sent cannot be sent again. Please invoice the CDR separately. |
No |
|
The Session was not valid |
Not Rated |
Session Duration was less than Charging Session Validity (Min) or the energy consumed was less than Charging Session Validity (kWh) |
No further actions. |
No |
|
The currency is not supported |
Not Rated |
Currency is not supported. |
In addition to Euro, the solution supports these currencies: Bulgarian Lev, Czech Koruna, Danish Krone, Norwegian Krone, Romanian Leu, Swedish Krona, and Swiss Franc. Other currencies will be developed at a further stage |
No |
|
Tax is not configured |
Not Rated |
No tax configuration for this country, for this EMP, or for the price components configured |
Define the missing configuration for future CDRs and rerate the CDRs. |
Yes to CPO |
|
No EVSEData |
Not Rated |
No EVSE Data is available |
The EVSE Data which was transmitted in the CDR does not exist in our system. Please update your EVSE Data Information to rate future CDRs on this charging point. |
Yes to CPO |
You may rerate CDRs by selecting them and clicking the Rerate button in the top right corner. This action is only available once you have completed the missing configuration.
The next article details the rating methodology.