You can apply other users to your account and edit their data, as well as change the passwords. To do this, click on the tab "User Accounts" in the "User Management" - Section.
You can see an overview of all users you have applied to your partner account so far. You can filter them by First name, Last name, Login Name, Email and Authorities.
You can edit the user details, reset the password, lock the user and remove the user.
If you want to change a user´s password, click the arrow icon next to the pencil icon. After a confirmation from your side the user will receive an email with a new password. After the first login, the user will be requested to choose a new password.
If you want to add a new user, click “+ New User” on the upper left corner of the table.
To edit user data, click the small pencil icon.
When adding new users, you will need to define their Authorities:
Partner Account Administrator EMP/CPO: User can manage other Users, manage the Sub-partner Management , Master Data Management, Service Type Settings and Certificate Management. User is allowed to create and see the Offers and Subscriptions. User can access the Process Monitor and Helpdesk.
Power User Helpdesk: User can access the help desk functions.
Power User Business Contracts: User is allowed to create and see the Offers and Subscriptions.
Power User Reporting: User is allowed to see Alerts and news on the Dashboard.
Standard User Business Contracts: User is allowed to see the Offers and Subscriptions.
Standard User Monitoring: User is allowed to see the process monitor.
Standard User Reporting: User is allowed to see Alerts and news on the Dashboard.
Furthermore you can define which information the user can receive via mail:
News: User will receive news via email
Alerts: User will receive alerts via email
Save your changes by clicking “Save”. You see the new user or user with modified data in the overview on the User administration start page.
The next article provides you with information on how to select sub partners.